Shipping and return policies for Palmer
- Shipping Info
Packages are generally dispatched within 2 days after receipt of payment and are shipped via SwissPost with tracking and drop-off without signature.
Shipping costs include handling and packing fees as well as postage costs. They vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
We offer our Service in Switzerland and Europe (EU).
If you are unable to select a carrier service during checkout, you probably live in a country we can''t send any shipment to yet.
In this case please contact us per mail to find a solution.
Please be aware, that there may be additional shipping costs, such as taxes and / or customs duty.
- Return Policy
If you face problems with your shipment, please contact us first.
In general we offer no returning, except for defective items which we change as soon as possible and without any additional costs.